How to become a verified user?
Posted by Michael A on 06 February 2014 02:29 PM
Identification is required once for every customer (although we do allow orders up to $300 in equivalent without one, please refer to the "Do you require the verification of your customers?" article for details). You should know that we have few "identification levels" (sets of rules, required for certain exchange amounts and/or directions). As a result, if you had already passed let’s say verification for medium amount exchange bitcoin to litecoin, before you will be able to withdraw big amount of coins by SEPA (for example), we may request additional document(s). Full information about current rules and limits is available in your Personal Account, "Overview" page, "Our Verification Rules" section.
We recommend you to complete the full identification "in advance", beforehand. Such approach will result in faster completing of your future orders, i.e. when you will need an exchange available only to "higher level" of identification, you will not need to wait until our Compliance Department specialists will approve your order. There are two ways to start the verification process:
Log in to your Personal Account. Select "Overview" from the menu, and scroll down to "Our Verification Rules" section. You will see few sets of rules, for various exchange directions and/or amount. Choose what are you going to do, and click on "verify one" button if you want to start from uploading specific document.
If you want to complete one of the sets, uploading the documents one-by-one, click "verify all".
Verification order will be created as a result.
After you create any buy, sell or exchange order, in case if requested amount/direction requires verification that you had not completed yet, the verification order will be created automatically
You will not be able to get payment details for that order without passing through prior identification. The full list of your verification orders can be located inside your Personal Account, choose "Verification" from menu.
Any way will result in creation of the verification order. If we’ve requested more than one document from you, you can either upload it one by one (click the "verify" button in front of the corresponding point of the list), or if you have everything ready, press the "Start Verification" button to pass through all required steps one after the other.
Kindly provide us with requested details and upload the documents; the explanations for every step are very informative, so we will not repeat it here to save readers time.
If you have any questions of concerns, you are welcome to submit a message ("Message History" section; the message will be sent to our Compliance Department directly).
When you have sent us everything we had asked for, just relax and wait till our Compliance Department will check it. You will be notified by email about the success, or if our staff will have any questions or requests (for example, if scans of documents are very low quality, expired, etc). The whole process usually takes from a few minutes to a few hours, mostly it depends on the quality and quantity of your documents provided. The more transparent and cooperative you are, the faster identification will be!
Working with us, you have nothing to worry about; dealing with licensed financial company is the only safe way to do business! Try it once and you’ll want to do it again, start to exchange bitcoins and other cryptocurrencies with www.247exchange.com today! Don’t hesitate to contact our 24/7 support team if you have any questions or concerns, we are here to help!