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Knowledgebase: How to pay my order
How to buy bitcoin with credit or debit card?
Posted by Michael A on 04 December 2014 09:59 AM

Buying bitcoin, litecoin (or other digital currency) on 247exchange using credit/debit card is very simple and convenient. All you need to do is to follow few steps: 

1. Create an order filling "Buy cryptocurrency" form. Please pay attention to all fields, do not enter bogus information or we’ll have to cancel your order! 
Step 1 - create "Buy" order

Right after clicking "Make order" button, you will become a registered user automatically – the password will be generated and emailed to the specified address.
Please note that we have limits for buying electronic currencies using credit card, you can check the limits here.

2. According to our AML-program, depending on your verification status and amount ordered, you will have to pass few steps of identification. Verification is quite easy, will not take much of your time, and required only for the first purchase! You will have to confirm your identity, address and phone number.  In some cases you could be asked to provide us additional documents, information and verify your card if your issuing bank doesn't support 3DS technology. Please read our article How to minimize the identification process?.

Verification page

After we confirm your identity (that can take from a few minutes to several hours), you will be able to use our service almost without any restrictions! Identification is required only once. *

3. After required documents have been approved, you will get an email. Now you need to log into your Personal Account and check the "Orders" page. Click "Details" button: 
Login to your personal account

On the order page you will be able to see the details of your order. Please carefully check if everything is correct, because if you provide us incorrect account number, you may loose your money! 
Order details

If you’ve decided to change your order amount, you should create another order with correct amount, or in case of minor changes just leave a message in your order page. Another important restriction is that you should pay from your own credit card, please read the article about 3rd party deposits for detailed information.

4. Next step is to read service's rules and polices, mark "I agree" field and click "Pay" button, located at the bottom of order page.

Kindly specify all the required details of your credit card and click the "Pay" button:

And that’s all! Your payment from credit card will be delivered to our service instantly, and we will send out BTC to your account automatically. Also we will send you a message to confirm that the order status had changed to "Completed".

When we’ll send your btc, we’ll provide you with the confirmation!
If you will read the message carefully, you will find a link to a survey. Please spend a minute participating! Share with us your opinion about the website/service quality and simplicity. Kindly point us to anything you disliked (if any). Thanks in advance!

Please keep in mind, that, you will have a time limit. If the funds will arrive after expiration of this time and the bitcoin (or whatever cryptocurrency you ordered) exchange rate will change, your order will be recalculated using the current rate. In such case, resulting amount of the deposit might be different from the original one. Please refer to the "What if bitcoin (or other cryptocurrency) rate will change during the process of payment" part for more information.

Despite that we've prepared detailed description of every step you should take, making your first order can be a bit confusing, especially if you’ve never purchased e-currencies before. Please don’t hesitate to contact our support team if something is unclear, we are here to serve you 24/7/365!


 * - with some exceptions, please refer to Overview/Our Verification Rules page in your Personal Account to see the current set of verification rules and limits.

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